Telephone Answering Services

• Live Telephone Reception Service - Let our award winning operators answer your incoming calls and transfer them to your internal extensions. 
• Alternate Answer - You decide when you want to take calls or turn them over to our operators.  You can rely on us for lunch breaks, meetings, or when your receptionist calls out sick for the day.
• Inbound Telemarketing - Whatever product you are marketing, let us handle the calls.  We will get all the information you want from each caller and get that information to you. Rest assured the calls are handled promptly, professionally and accurately.
• Order Taking
• Emergency Elevator Service
• Wake Up Service
• Dispatch Service
• Reservation Service - Our professional staff will take reservations for you and fax or email them.  Your business keeps on going 24/7/365.
• Appointment Verification - Just give us your appointments and telephone numbers and we’ll call and remind your customers of the appointments they have with you.  If your customer would like to speak directly with you, we can just patch the call through. 

Retrieve messages via fax, email or speak directly with our operators.

Our award-winning highly-trained operators answer your calls, 24/7, the way you want them answered. Available full-time or on-demand.

People Talking To People

BCI is more than an answering service, we are people talking to people. Highly-trained, professional operators are at the heart of our service and can become an extension of your business.

Premium Services

Additional services available include:

• Fax Service
• Patched Calls - We can screen all calls and only put through the calls that you are waiting for on our patch call service.
• Call Screening - Each call will begin with a recorded announcement customized to your business. Call Screening can include office hours or specialized instructions for specific callers.

To speak with one of our representatives, call 1-800-367-7243 anytime, day or night.
Email info@berkshirecommunicators.com